Recommendations and other notes
Recommendations
The Net Promoter Score (NPS) is a measure of the likelihood of your customers to recommend your product or service to their friends, colleagues and others in their network. General rule of thumb is to only ask one follow-up question.
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Continuous Feedback
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NPS
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Tzeying has been doing UX Strategy & Research across 7 countries in the Asia-Pacific for 10+ years.
Alexandria has been doing concept validation and development in the US and Asia for 5+ years.